Privacy Policy
Last updated: 1 May 2026
MalaysiaTruck.com (“we”, “our”, “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use and protect your information when you visit our website at https://malaysiatruck.com.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill in our enquiry or contact form
- Contact us via WhatsApp, phone or email
- Subscribe to our newsletter or updates
The information we collect may include your name, phone number, WhatsApp number, email address, company name and district in Selangor.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries about our trucks and services
- Provide quotes and arrange truck deliveries
- Process hire purchase applications
- Send you relevant updates about new stock and promotions (with your consent)
- Improve our website and services
3. Sharing Your Information
We do not sell, trade or transfer your personal information to third parties without your consent, except:
- To financial institutions (banks) for hire purchase processing — with your consent
- Where required by Malaysian law or government authorities
- To trusted service providers who assist in operating our business, under strict confidentiality agreements
4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our website. You can choose to disable cookies through your browser settings, though this may affect website functionality.
5. Google Analytics
We may use Google Analytics to analyse website traffic and usage patterns. Google Analytics collects anonymous data about your visit. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6. Facebook Pixel
We may use Facebook Pixel to measure the effectiveness of our advertising. This tool collects anonymous data about visitor behaviour. You can manage your Facebook ad preferences at facebook.com/ads/preferences.
7. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Malaysian law. Enquiry data is typically retained for 3 years.
9. Your Rights
Under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate personal information
- Withdraw consent for us to use your personal information
- Request deletion of your personal information
To exercise these rights, please contact us at hello@malaysiatruck.com.
10. Third-Party Links
Our website may contain links to third-party websites (WhatsApp, Facebook, etc.). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the “Last Updated” date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- 📧 Email: hello@malaysiatruck.com
- 📞 Phone: +60 11-1853 9028
- 💬 WhatsApp: wa.me/601118539028
- 🌐 Website: malaysiatruck.com
- 📍 Location: Selangor, Malaysia
This Privacy Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA).